Returns

At Maida Home, we offer 30 day change of mind returns on all orders. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. We offer exchange or return for store credit up to 90 days from purchase date.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, please email info@maidahome.com with your name, order number and reason for return. 

 

T'S & C'S

• Maida does not cover the cost of returns, and the customer must be responsible for any costs arising from returning an item. 
• We recommend returning items using a tracked mailing system, as any returned items that are not received by Maida Home can not be issued a refund.
• Please allow for 14 days for returns to be processed once we receive your order.

 

DAMAGED/FAULTY ITEMS

Please contact The Sunday Notes within 72 hours after receiving your items via email info@maidahome.com with pictures of the damage. 

If item/s are clearly deemed faulty with the supplied pictures and information, you will be contacted with further instructions on how to return your item with no cost to you.